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Howdy AnilY(2),
For us to know more most the effect I would similar to ask;
- How do y'all access your account? Is it through a spider web browser, web email or mobile phone?
- Does the issue happen when you are using a different browser or figurer?
- Have you received whatsoever error or default letters when you send or receive whatever electronic mail?
- Kindly verify what practise you mean "Outlook" Is information technology Microsoft Part Outlook or Outlook.com?
We recommend that you may delight optimize and upgrade your browser to brand certain that information technology isn't contributing to this issue. This will as well serve as an initial troubleshooting stride to clean up unnecessary clutter in your hard deejay and better browser performance.
To exercise so, please visit the links below:
http://windows.microsoft.com/en-united states/windows/outlook/supported-browsers .
http://www.wikihow.com/Clear-Your-Browser's-Cache
Yous may likewise try the steps below:
1. Get to https://account.alive.com.
two. Under Other options click on Connect with HTTPS.
iii. Choose Employ HTTPS automatically.
4. Click on Salvage.
If the issue still persists please allow u.s. know.
Thanks!
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The problem is persisting after trying all of the higher up. It is only affecting ane of my accounts. I have other Outlook/hotmail accounts that are working. Hither are answers to your questions:
- Admission your account through a web browser, spider web email (not sure what the deviation is betwixt web browser or web e-mail) I'm using "live.com" on the computer.
- Does the upshot happen when you lot are using a different browser or computer? It happens using a dissimilar browser. I haven't tried a different calculator
- Accept you received any error or default messages when you send or receive any email? Yes "Outlook wasn't able to complete this request. Microsoft may contact you about any issues you report." when I tried to send an email. However the email was sent and it was received by a different hotmail business relationship.
I sent an email from a different hotmail account to the trouble account and it is listed as sent but it was not received. - Kindly verify what practice you hateful "Outlook" Is information technology Microsoft Role Outlook or Outlook.com? Information technology is Outlook.com
Nosotros recommend that you may delight optimize and upgrade your browser to make certain that it isn't
I tried this and the other things merely it didn;t help. I also close downwards my figurer and restarted but no alter,
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Similar many others I am getting the same bulletin.
"
I keep getting Sorry, something went wrong. Please try again, or refresh the folio. If you keep seeing this message, go to Service status to cheque if there'southward a problem with Hotmail.
I keep getting a yellow box at the acme of my e-mail folio....
Sorry, something went wrong. Please try again, or refresh the page. If y'all keep seeing this message, get toService status to check if there'south a trouble with Hotmail. Can someone delight respond this question/problem?"
I access my mail through my net browser. I never had this issue before Outlook took over---
I feel similar I accept to refresh my email every few seconds-- my enshroud is cleared many times a twenty-four hours-- it is annoying to exist told that something is ALWAYS wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I can see that beingness unable to access your mailbox is not a very pleasant feel for you and understand your level of discomfort. It would be more helpful if you can provide us more details about your issue. Please refer to the guide questions below so nosotros tin can identify the possible crusade of your business concern and provide you the troubleshooting steps to resolve information technology: Please mail service dorsum your answers then we tin further assist yous with your concern. Thanks,
Alix Xedjhidee
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I never said I was unable to access my mailbox. I am not certain where you read that.
What I said is that I am constantly getting the message that "there is something wrong, delight refresh. I go this anytime I try to expect at a message, articulate a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue before Outlook took over.
I can't respond well-nigh another browser because I only utilise Google Chrome.
I tin can't reply about using another computer because I only accept the one laptop.
I can't answer about using other Microsoft accounts considering this i is the just 1 I have.
All I know is that I, and many others, keep getting the same message about 'something is wrong'.
I clear my cache, I make certain there are no bug on you main site, etc.
Please fix this-- I am not the only 1.
Sharon
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Howdy,
The reason why we are asking such questions is for us to make up one's mind where the problem is coming from. Now, nosotros would like you to effort other browsers so nosotros tin make sure that it is not causing the outcome, please refer on the link below for the listing of browsers that is supported by Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Feel gratis to ask if you take more questions.
Cheers
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I understand why you are asking the questions-- I was answering them. I was not disputing the reason you lot were asking.
All I questioned was where you got the idea I couldn't access my postal service-- I never had said that. I said I was being told something was wrong-- that doesn't imply that I couldn't access mail.
As for other browsers I take no other browsers on my computer. IE 8/nine crashes many of the applications I use on the computer. Firefox is extremely laggy. I have only used Google Chrome for years.
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Hello,
I apologize for the confusion. Let's move on to resolving this issue. We would like to isolate the issue by using another figurer or browser if this is possible on your end.
I would like y'all to change your password to re-establish the connectedness of your business relationship from the server. You tin can follow the steps provided in the commodity beneath:
Outlook.com: Forgotten countersign or other sign-in issues
After resetting your password, please sign in to your account and observe if you lot will nonetheless encounter the aforementioned error message. If issue persists, go back to us with the affected email accost then that we tin can bank check information technology on our end. Please refer to the private message I created for y'all and mail the afflicted email address at that place. I initiate individual message to keep your email accost from public view.
Note:
You need to click the notification that states "You lot have a private reply to this bulletin. Click here to read it on our secure private message section," or by clicking the "Private Messages" tab.
We will exist waiting for your respond.
Thank you.
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well said sharon
i have same problem constantly and it is doing my head in and wasting my time
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Howdy colinmannix,
Thank you for posting your query in Microsoft Community Forums.
From the description, you were also getting an error "Sorry, something went wrong. Please try once more, or refresh the page..." while navigating in your mailbox. If this is correct, let me assist you with your issue.
I can only imagine the inconvenience this issue might have caused you. E-mail is a disquisitional part of our everyday lives and plays a crucial function in how we get things done. Please follow the troubleshooting steps below so we can further isolate the issue.
* Check service status to ensure that at that place are no server bug hosting your business relationship, to practise this please sign in here https://status.alive.com/ . * Access your business relationship on other Outlook.com supported browser and check if you will encounter the same issue. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Internet files, optimize browser or reset your IE settings past following the steps on this link . This will clean up unnecessary clutter and meliorate your browser'south functioning. For instructions on how to optimize other browser,please click here. If effect persists, yous can write back to us and we volition exist happy to assist you further. Thank yous, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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